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FAQ

Q: Why should I show my art online?
A: Online advertising is replacing television, radio, print ads, and almost any other type of marketing. Consumers can view products and browse/shop, 24/7, 365 days a year. In addition, most other advertising is local, restricted to a particular city. Online is worldwide.

Q: How do I sell art on artist.com?
A: At present, viewers can contact the artist by using several methods. If the artist has chosen to keep their contact information (e mail, phone number) private, on their artist control panel, then customers can contact the artist through the "contact" form on the artist's personal site. If the artist has chosen to make their e mail or phone number public on the site, then customers can use these as well.

Q: How does the sales process on artist.com work?
A: At present, sales is directly between the customer and the artist. Soon, artist.com will have a feature which will allow the customer to purchase art directly through the website artist.com. The artist will also be assured of a smooth and secure transaction.

Q: How does artist.com promote the artist?
A: Artist.com was designed to help promote the artist, boost their branding and recognition, and help them achieve sales. There are several powerful tools which the artist can use. The artist is encouraged to upload art, add appropriate descriptions and keywords, verify that the color recognition software has correctly analyzed their art into its primary colors, and properly classify and categorize their art. This will help their art to be found online. In addition, the artist is encouraged to add to their "about us" section, in which they can add information about themselves, as well as images / photos. The artist is also encouraged to create their own blog, on their personal site on artist.com. The blog can be about their art, their views about art, or any other information which they feel viewers would find helpful to further get to know them. Artists are also encouraged to add to their "news and events" section of their site on artist.com. They can list upcoming shows, events, awards, recognition, or any other pertinent information. This provides exciting information for viewers, and also helps the artist to be found.

Q: What do I do if I have any questions?
A: For questions, please submit a form at http://artist.com/contact/ . Artist.com will make every attempt to promptly respond to your question. In fact, artist.com welcomes questions, suggestions, praise and criticism. Artist.com is very sincere in its desire to meet the needs of the artist, and welcomes all feedback.

Q: Are there any restrictions or requirements regarding the images of art which I upload?
A: There are limits on the size of the image files, although the limits are quite high. There are notices of the maximum file size which is associated with each image upload option. Otherwise, requirements relate to the quality of the image itself. Please take pictures of art in a careful manner, which emphasizes the art piece itself, and avoids any distracting features. For example, if a flash is used, be sure not to have the light from the flash seen in the image. Try to crop out any extraneous colors, backgrounds or other irrelevant details which surround the piece of art. Also, try to avoid angling or beveling the camera when taking the picture, as this could distort the image. Scanned images can also be sent. Please remember that the more attractive the image of your art is, and the fewer distractions it provides to the viewer, the more your art will stand out.

Q: Will there be updates to Artist.com?
A: Yes, the team at artist.com is constantly working to add features to the site, with the ultimate goal of creating an unsurpassed experience for art lovers, artists and galleries who visit and use the site. There are a number of very exciting changes which will be launched in the next few months. We look forward to this journey, together with our friends.